Specialising in people strategy and community, I have a broad range of knowledge across start-ups, the future of work and learning design. See how I can help you secure:
Exceptional Employees
Delighted Customers
Happy Stakeholders
Portfolio
Exceptional Employees:
Everyone should do work they love in a supportive environment which celebrates their success, champions diversity and provides them with tailored growth opportunities.
Are you:
Finding it challenging to optimise internal processes as your team grows?
Looking to attract and retain top talent?
Wanting to curate a work culture that supports new ideas and diversity?
I ensure your team have access to the best people systems, training and support to allow them to do their best work.
Ways I work with employee experience:
Delighted Customers:
Customers should not only receive a product or service they love but also leave with a positive and memorable experience.
Customers remember how you make them feel. By designing for the customer you can include significant moments within their journey that delight and surprise them.
This will:
Improve organic growth and engagement, saving you money
Help your customers understand your product and how it solves their needs
Create enthusiastic brand evangelists who rave about their experience
I use my experience in UX/UI and growth design to make your brand unforgettable!
Ways I work with customer experience:
I work with senior leadership teams to develop strategy and roll out company wide initiatives that support core business goals.
Ways I help:
Help you define where to focus your time and what to prioritise
Create and organise clear-communication channels to keep all stakeholders on the same page
Use agile project management tools and techniques to ensure you have a centralised area for all company documents and project boards
With a background in Biomedical Science I love using data to make informed decisions.
Ways I work with stakeholder experience:
